Privacy policy
Last updated: April 28, 2026
Gael Firm operates this store and website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Gael Firm uses Shopify technology to power the Services we provide to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to any data that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data that cannot reasonably identify you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card numbers, debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmations, and other payment-related information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us including information you provide when contacting us, such as customer support inquiries.
- Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information including details about how and when you interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your information.
- Automatically through the Services, including data collected from your device when you use our products or visit our websites, as well as through cookies and similar technologies.
- From our service providers, including when they are engaged to enable certain technologies or process information on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use your personal information to deliver the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences, sending account notifications, handling returns or exchanges, maintaining your account, arranging shipping, enabling reviews, and providing a personalized shopping experience.
Marketing and Advertising
We use your personal information to send promotional communications via email, SMS, or mail, and to show you ads on our Services or other websites based on your activity.
Security and Fraud Prevention
We use your information to authenticate accounts, ensure secure transactions, detect and prevent fraud or illegal activity, and protect our services and users. You are responsible for keeping your login credentials confidential.
Communications with You
We use your information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons
We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, or protect our rights.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
- With Shopify, vendors, and service providers (e.g., IT, payments, analytics, shipping).
- With marketing and advertising partners to provide ads and promotional services.
- When you request or consent to disclosure (e.g., social media integrations).
- Within our corporate group or affiliates.
- In connection with business transactions (e.g., mergers) or legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to Shopify and third parties in other countries. Shopify may also use data from your interactions across its platform to provide advanced features. In such cases, Shopify is responsible for processing certain data.
For more information, please refer to Shopify’s Privacy Policy: https://privacy.shopify.com/
Third-Party Websites and Links
The Services may include links to third-party websites. We are not responsible for their privacy practices or content. Information shared publicly or on third-party platforms may be visible to others without limitation.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us to request deletion.
Security and Data Retention
No security system is completely secure. We recommend not sharing sensitive information through unsecured channels. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to delete your personal information
- Right to correct inaccurate information
- Right to data portability
- Right to opt out of targeted advertising or data sharing
You may also manage communication preferences and unsubscribe from marketing emails at any time.
We may need to verify your identity before processing requests. You may also authorize a representative to act on your behalf.
Complaints
If you have concerns about how we handle your data, you may contact us or your local data protection authority.
International Transfers
Your information may be transferred and processed outside your country. Where required, we use legal safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at gaelfirmofficial@outlook.com
